Terms & Conditions

Last Updated: 15 September 2026

These Terms & Conditions (“Terms”) govern your access to and use of rhom.in and products and services offered under the Rhom brand, including RhomBooks, RhomTrips, and related applications and services (collectively, the “Services”).

The Services are operated by Stepping Stone Consultancy, Maharashtra, India (“Rhom”, “we”, “our”, or “us”).

By accessing or using the Services, you agree to these Terms.

If you do not agree to these Terms, you should not use the Services.

1. Rhom Services

Rhom provides software tools designed to help individuals and businesses manage business operations and records.

Depending on the product, features may include:

• Accounting and business records
• Sales and purchase tracking
• Expense tracking
• Customer and supplier management
• Inventory management
• Invoices and reports
• Payment and outstanding tracking
• Trip management
• Vehicle and driver records
• Business reports and analytics
• Team collaboration
• Reminders and notifications
• AI-powered assistance
• Integrations with third-party services

Features may vary between products, countries, devices and subscription plans.

2. Eligibility

You must be legally capable of entering into a binding agreement under the laws applicable to you.

If you use Rhom on behalf of a company or other organization, you represent that you have authority to accept these Terms on behalf of that organization.

3. User Accounts

Certain Services require an account.

You agree to provide accurate information and maintain the security of your account.

You are responsible for:

• Maintaining the confidentiality of your login credentials
• Activities performed through your account
• Maintaining appropriate access controls for your organization
• Promptly notifying us if you suspect unauthorized access

Rhom is not responsible for losses caused by unauthorized account access resulting from your failure to appropriately secure your credentials, except where responsibility cannot legally be excluded.

4. User Data

You retain ownership of information and content you submit to the Services.

You grant Rhom a limited right to host, store, reproduce, process, transmit and otherwise use your content as reasonably necessary to provide, maintain, secure and improve the Services and fulfil your requests.

You are responsible for ensuring that information you submit:

• Is accurate where accuracy is required
• Does not violate applicable law
• Does not infringe the rights of another person
• Has been collected and provided with appropriate authority or permission

You are responsible for maintaining copies or backups of important business information where appropriate.

5. Business, Accounting and Tax Information

Rhom is a software platform.

Unless expressly stated otherwise, Rhom is not an accounting firm, tax adviser, financial adviser, legal adviser or other professional adviser.

Information, reports, calculations, summaries and suggestions generated by the Services are provided for informational and business-management purposes.

Users remain responsible for reviewing and verifying their:

• Accounts
• Transactions
• Invoices
• Tax calculations
• GST information
• Tax returns
• E-invoices
• E-way bills
• Financial statements
• Regulatory filings
• Other business records

You should consult a qualified professional where professional advice is required.

6. AI Features

Some Rhom Services may include artificial intelligence features.

AI systems can make mistakes.

AI-generated responses, classifications, calculations, extracted information, recommendations or other outputs may be inaccurate, incomplete or inappropriate for a particular situation.

You are responsible for reviewing AI-generated output before relying on it for business, accounting, tax, legal, financial or other important decisions.

Rhom does not guarantee the accuracy or completeness of AI-generated output.

7. Free and Paid Plans

Rhom may offer free, freemium, trial and paid plans.

Features, limits, pricing and availability may differ between plans.

We may modify plan features, usage limits or pricing from time to time. Changes affecting existing paid subscriptions will be handled in accordance with applicable law and any notice commitments presented at the time of subscription.

8. Subscriptions

Paid Services may be offered on a recurring subscription basis.

By purchasing a recurring subscription, you authorize the applicable payment provider to charge the subscription fee and applicable taxes according to the billing cycle presented at purchase.

Subscriptions may automatically renew unless cancelled before the applicable renewal date, where automatic renewal is offered.

Applicable pricing and billing frequency will be displayed before purchase.

9. Cancellation

You may cancel a paid subscription through the available subscription-management mechanism or applicable app store/payment provider.

Cancellation generally prevents future renewals.

Unless otherwise required by applicable law or specifically stated at purchase, cancellation does not automatically provide a refund for amounts already paid.

You may generally continue using paid features until the end of the already-paid subscription period, unless otherwise specified.

10. Refunds

Refund eligibility may depend on the method and platform through which the subscription was purchased.

Purchases made through third-party platforms such as app stores may be subject to that platform’s refund policies.

For purchases made directly through Rhom, refund requests may be considered in accordance with the refund terms displayed at purchase and applicable consumer law.

Nothing in these Terms limits refund or consumer rights that cannot legally be excluded.

11. Acceptable Use

You may not use the Services to:

• Violate applicable laws
• Commit fraud or facilitate unlawful activities
• Upload malicious software
• Attempt unauthorized access to Rhom systems or other accounts
• Interfere with the operation or security of the Services
• Circumvent usage restrictions or technical safeguards
• Scrape or systematically extract information from the Services without authorization
• Reverse engineer the Services except where such restriction is prohibited by law
• Infringe intellectual property or privacy rights
• Use another person’s information without appropriate authority
• Abuse, overload or disrupt our infrastructure

We may restrict or suspend access where we reasonably believe these Terms have been violated or the Services are being used in a manner that creates legal, security or operational risk.

12. Third-Party Services

Rhom may integrate with third-party services, including authentication providers, payment processors, cloud services, communication platforms, artificial intelligence providers and other business software.

Your use of a third-party service may be governed by that provider’s own terms and privacy policies.

Rhom does not control independent third-party services and is not responsible for their availability, actions or failures except where applicable law provides otherwise.

13. Service Availability

We aim to provide reliable Services, but we do not guarantee uninterrupted or error-free operation.

Services may occasionally be unavailable because of:

• Maintenance
• Infrastructure failures
• Software errors
• Internet or network failures
• Third-party provider outages
• Security incidents
• Events outside our reasonable control

We may modify, add, remove or discontinue features as our products evolve.

Where required, we will provide appropriate notice regarding material changes to paid Services.

14. Data Loss and Backups

We take reasonable measures to protect information stored through our Services.

However, no software or storage system can guarantee that data will never be lost or corrupted.

Users should maintain independent copies of information that is critical to their businesses where reasonably appropriate.

15. Intellectual Property

The Rhom Services, including software, interfaces, designs, trademarks, logos, documentation and other materials created by Rhom, are owned by or licensed to Stepping Stone Consultancy and are protected by applicable intellectual property laws.

These Terms do not transfer ownership of Rhom intellectual property to you.

Subject to these Terms, Rhom grants you a limited, non-exclusive, non-transferable and revocable right to use the Services for their intended purposes.

16. Feedback

If you provide ideas, suggestions or feedback regarding Rhom, we may use that feedback to develop and improve our products without obligation to compensate you, provided that doing so does not transfer ownership of your pre-existing intellectual property or confidential business data to Rhom.

17. Suspension and Termination

We may suspend or terminate access where reasonably necessary if:

• You materially violate these Terms
• Your use creates a security risk
• Your use violates applicable law
• Payment for a paid Service remains outstanding
• Your account is involved in fraudulent or abusive activity

You may stop using Rhom at any time.

Account deletion may be requested through available account controls or by contacting info@rhom.in.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an “as available” and “as is” basis.

We do not guarantee that:

• The Services will always be available
• The Services will be completely error-free
• All information or calculations will always be accurate
• AI-generated output will always be correct
• The Services will satisfy every business, tax, accounting or regulatory requirement applicable to you

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable consumer law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Stepping Stone Consultancy will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, business opportunities, goodwill or data resulting from use of the Services.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Stepping Stone Consultancy harmless from claims, liabilities, damages and reasonable costs arising from your unlawful use of the Services, your violation of these Terms or your infringement of another person’s rights.

This provision does not apply to the extent a claim results from Rhom’s own unlawful conduct.

21. Privacy

Our collection and processing of personal information is described in the Rhom Privacy Policy available through rhom.in.

22. Changes to the Services or Terms

We may update these Terms to reflect changes to:

• Our Services
• Our business
• Applicable laws
• Security requirements
• Technology

The latest version will be published on rhom.in with an updated revision date.

Where required by applicable law, we will provide appropriate notice before material changes become effective.

Continued use of the Services after updated Terms become effective constitutes acceptance of those Terms where permitted by applicable law.

23. Governing Law

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

Subject to applicable consumer protection laws and other mandatory jurisdictional rights, disputes relating to these Terms or the Services will be subject to the jurisdiction of the competent courts in Maharashtra, India.

Users outside India may also have mandatory rights under the laws of their country of residence that cannot legally be excluded by these Terms.

24. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

25. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms presented for a particular Rhom product or subscription, constitute the agreement between you and Stepping Stone Consultancy concerning your use of the Services.

26. Contact

Questions regarding these Terms may be sent to:

Stepping Stone Consultancy
Maharashtra, India
Email: info@rhom.in
Website: rhom.in